***The home may not be the right fit for everyone. To protect the integrity of our hosting business, we generally avoid accommodating guests who have left a 3-star rating or multiple 4-star ratings for prior stays, as such reviews can do more harm than good despite a well-intended effort. We paid resort fee for our guests while other guests have to pay $24/day resort fee to the regal palm resort. The pool hours from 8am to 11pm. The pool is conveniently located just 0.1 miles from the home, making it closer than most other homes. No smoke, No animal, No Party or event No locals, Guests breaking rules pay Minimum clean charge $500 plus damage charge, rent loss and resort fine. We strive to offer a comfortable stay at great value, which is most guest appreciate, but our home may not be ideal for guests expecting perfection or hotel-style service. It’s simply furnished to meet essential vacation needs, reduce clutter, and support efficient housekeeping. As a self-service vacation home, it isn’t practical to stock every item or provide delivery support. We appreciate guests being self-sufficient and encourage reaching out in advance with any special requests or concerns. This is a privately owned vacation home, not a hotel. While we strive to maintain a clean and comfortable space, the home is not guaranteed to be completely bug-free, mildew-free, or free of minor maintenance issues. Florida’s tropical climate can occasionally bring humidity-related challenges and seasonal pests despite regular preventative treatments. Some closets may be locked for utility or owner storage and are not available for guest use. The resort may charge $100 incidental hold required at check in and refund after check out, which we host have no control. Host paid resort fee for our guests, value added $22/night plus tax.

Guests are expected to complete registration by verifying their ID and agreeing to the house rules, and should promptly notify us of any concerns. If the rules are not a good fit, guests may cancel within 2 hours to avoid miscommunication. Airbnb’s standard refund policy applies first. A full refund may be requested only if the calendar is unblocked within the 2-hour window. Cancellations must be initiated by the guest, as Airbnb penalizes hosts for canceling or encouraging cancellations. No smoke, No event, No pet home. Check-in time is 4pm or after. Check-out time 10 am or prior. Enhanced Booking Qualifications: 1. Age & Identity Verification The primary guest must be at least 25 years old to book: due to HOA, insurance and safety considerations, a valid government photo ID is requested for verification shortly after booking. We don't host Guests involved in parties, smoking, illegal drug use, aggressive behavior, or violations of local laws. 2. Distance Requirement (Over 3 Hours Drive) To protect the integrity of our home and guest experience, we generally only accept bookings from guests located more than three hours' driving distance from the property. Unfortunately, some short-stay local bookings have led to unreasonable refund demands or retaliatory reviews, which negatively impact our business. 3. Positive Airbnb History Required. Good hosts and guests both care about maintaining strong ratings. A 5-star Airbnb rating reflects overall satisfaction and value—not perfection or hotel-style service. Guests rated prior stay average rating below 4.7 or any z3-star (or lower) reviews must contact us before booking to discuss previous concerns. We do not accommodate guests who have left retaliatory or misleading reviews due to denied refunds, early/late check-in requests, or house rule violations. Guests without prior positive reviews must contact the host before booking/request. 4. Booking Guest Must Check In/Out The person who books must be the one to check in and check out. This helps maintain clear communication, safety, and accountability during your stay. Basic House rule: 1. No smoking in unit, patio, balcony, or breezeway. 2. No parties.(locals within 3 hours drive distance need to message us first). 3. No animals. 4. No color of hair dye, anything on towel, sheet, wall or anywhere. 5. No odor from cooking or anything left that next guest to complain about. 6. No early check in or late check out without housekeeper approval and minimum fee $50. 7. No outside service allowed: To protect the safety, privacy, and comfort of all guests and neighbors, Only registered guests are permitted on the premises. Outside service providers are strictly prohibited during your stay. This includes, but is not limited to: -Private chefs or catering -Housekeepers or cleaners -Hair and makeup services -Massage or spa treatments -Nail technicians -Personal trainers -Photographers or videographers -Event or party staff Community/resort rule also apply to all guests and owners. Guest will pay minimum cleaning charge of $500 cleaning if any sign of smoking, animal plus damage repair, rent loss and fine from resort or HOA. During Stay: 1. Have electronics, smart sensors, in original state and powered all time. 2. Have doors and windows closed to prevent moisture, bug in Florida weather. 3. Have AC/heater in Recommended range 70F -76F in Florida. It may stop working outside the range. 4. Have all trash bagged and taken out regularly to avoid odor and bug. 5. Don't move furniture, appliances. 6. Don't enter owner/cleaner storage or utility closets. 7. Don't download any program or add any channel to basic program provided by HOA. Guest is responsible for extra charges or disconnection which may occure months later. Before Checkout, Please: 1. Vent any odors from cooking, food, or other sources to ensure a fresh environment for the next guest. 2. Return all electronics to their original setup and location. 3. Check all drawers and closets to ensure nothing is left behind. 4. Leave the home in reasonable condition and check out on time—cleaners may charge extra for excessive mess or late departures. The following details are provided to set the right expectations for all parties. 1. Perfection Not Guaranteed - No Alternative Accommodation Available We strive to provide a comfortable and enjoyable stay; however, perfection cannot be guaranteed or expected. Occasional issues such as cleaner oversights, prior guest damage, missing items, normal wear and tear, utility outages, plumbing problems, neighbor behavior, community maintenance, Florida’s natural environment, or bugs and insect bites may arise and are beyond the host’s control. If your stay is significantly impacted, the appropriate solution is to cancel promptly and request a refund for any unused nights. Once the calendar is reopened and the dates become available, the host will approve the refund accordingly. Guests seeking flawless accommodations or expecting alternative housing arrangements should not book this home. 2. Independent Contractor Services We are a small hosting operation without employees, as we often operate at loss or close to break-even. Instead, we rely on independent contractors for cleaning and repair. While we coordinate closely with them, their availability, response times, and performance cannot be guaranteed. Finding flawless cleaners is challenging, and most guests prefer reasonable rates over premium-priced services. Contractors are compensated for their time and effort (with additional platform fees and government taxes), even if the outcome isn't perfect. Hosts juggle many responsibilities and don't have the time or expertise to personally resolve every on-site issue. Guests who have rated any prior vacation stays 3 stars or lower should refrain from booking with us. 3. Third-Party Service Providers Vacation homes, like any residence, rely on external services such as utilities, internet, HO...

We strive to provide an exceptional experience for our guests by offering a well-balanced combination of quality, comfort, and value. While we warmly welcome guests who are appreciative, cooperative, and recognize the value we provide, there are rare occasions when certain bookings can be more harmful than beneficial. We welcome all feedback and suggestions. However, please note that we are unable to provide alternative accommodations, free stays, or refunds for minor issues or circumstances beyond our control. Guests who are dissatisfied must initiate cancellations or terminations directly through Airbnb to receive refunds for unused nights. To help ensure a positive experience for everyone, we kindly ask that guests reach out to us before booking—or withdraw your request—if any of the following applied to your previous stays. We also offer a grace period for guests to cancel their booking with a full refund 1. Age & Identity Verification: Due to liability concerns and past issues involving parties, smoking, and excessive alcohol use, the primary guest must be at least 25 years old to book. A valid driver’s license must be provided and verified immediately after booking. Guests who engage in illegal drug use, aggressive behavior, or violate local laws during their stay will be subject to immediate cancellation and removal from the property. 2. Distance Requirement (Over 3 Hours Drive) We only accept bookings from guests located more than a 3-hour driving radius from the property. Based on past experience, some local guests have booked short stays, then attempted to cancel for refunds using questionable claims—and in some cases, left retaliatory reviews when refunds or free stays were not granted. This behavior is unfair to both hosts and future guests. 3. Positive Airbnb History Required,: Rated prior stay average 4.7 or higher. We welcome guests with a history of positive stays. A 5-star Airbnb rating reflects overall satisfaction and value—not perfection or hotel-style service. Guests rated prior stay below 4.7, with any a 3-star review or lower, must contact us before booking to discuss any prior issues. We do not accommodate guests who have posted retaliatory or misleading reviews due to denied refunds, or early/late check-in requests or house rule violations. Guests without review must confirm they have read everything and house rule to avoid miscommunication. 4. Booking Guest Must Check In/Out: The guest who makes the reservation must be the one to check in and check out. This ensures clear communication and accountability throughout the stay. The home is equipped with an environmental sensor that monitors noise, temperature, humidity, and smoke, ensuring both safety and comfort for guests. As with any vacation home, occasional issues may arise due to cleaner's over look, normal wear and tear or damages caused by prior guests. We strive to address any problems promptly to ensure your comfort. However, if unforeseen issues arise and significantly impact your experience, we would rather guests choose to cancel their stay than feel dissatisfied or uncomfortable. Your enjoyment and satisfaction are our top priorities. For same-day check-in bookings, kindly reach out to us before completing your reservation to confirm that the home will be ready for your check-in time. One bedroom and one bath on first floor. 2bedroom and 2 bathroom on second floor. The temperature is preset by the installer to a range of 72°F to 78°F to ensure optimal comfort and to safeguard both the environment and the equipment. An environmental sensor may adjust the settings if necessary. Please let us know if you have any special requests. Mattress firmness or softness is a personal preference. Please let us know if there's anything we can do to ensure your comfort Ring doorbell and back yard ring flood light cameras install for the protection of guests, contractors, housekeepers and home owners. Guests have no permission to cover, remove the camera or wifi internet. Please do not book if you feel uncomfortable about the security measure. Pet and animal are not allowed for guests by the resort. Since we listed the home as animal free home, any animal smell, hair left in the home will be found out by housekeepers and later guests. Airbnb and Resort have service animal rules to follow. Guest is responsible for cleaning charge min $500, plus damage repair, rent loss, resort fine if house rule is broken or damaged is caused by guest bring animal. The front loaded washer has to close tight correctly to work. Washer front door is sealed tight to prevent leaking, but cause moisture problem when guest have the door closed immediately after washing. We cleaned the door seal every time when we are there, but some stain could not come off. Vacation home kitchen is equipped and suitable for those who plan to prepare simple meals while not enjoying the area restaurants on vacation. Guest are supposed to buy consumables once the "starter supplies" are finished. No coffee, no salt and pepper provided. Guests can wash their sheet and towels in unit if necessary. Host is out of state and not able to supply additional starter kits, sheets and towels. No Housekeeping service during guest stay from host. Guest can arrange and pay for housekeeper to clean during the stay. The host cannot be held responsible for utilities, internet, resort amenity repairs, maintenance shutdowns, or the behavior of neighboring guests, as these are beyond host control. The housekeeper provides an initial supply of toilet paper, but guests are responsible for purchasing additional toiletries and consumables as needed. The resort empties the back trash bin on their schedule, which does not align with our turnover time. *** No house phone. *** No privacy lock keys for bedroom, bathroom, safebox. locksmith charges fee to unlock if needed. *** Secured Area: Cleaner Supplies, Owner Storage, and Utility Closet. No Guest A...